Customer relationship management - WikipediaCustomer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers...en.wikipedia.org/wiki/Customer_relationship_management
All CRM Resources in One Place | CRM.orgYour Customer Relationship Management system comes in close second. Marketing, sales, customer support and analytics- CRM software carries a lot of weight in its three letters but it doesn't...crm.org